NHS Clinical Leaders Network

CLN-AQuA Awards: Apply now for your chance to win a £5,000 bursary

2012-02-23T08:14:00.000-08:00

Last year's winners receive their prizes from Dr Andy Coley and Caroline Henderson

Each year at CLN Congress we present awards to recognise the work of those clinicians who have led successful projects with tangible clinical improvements, and which have made a real difference to patients’ lives.

This year we will again be paying tribute to our late colleague Dr Steve Henderson, Medical Director of the Advancing Quality Alliance (AQuA), who was one of the founder members of the CLN and a committed and passionate clinical leader both in the North West and nationally. The CLN-AQuA Henderson Quality Award is presented in honour of Steve and acknowledges achievement in innovative projects and supports the growth of service improvement across the NHS.

The successful first prize winner will receive a £5,000 bursary to develop and spread their innovation, as well as additional support from David Fillingham, AQuA Chief Executive. Two runners up will also receive bursary prizes.

In particular, we are looking for clinicians who can demonstrate elements of quality in their projects and how these have led to greater productivity within their service area. Applications for the awards are online - please click to apply.

The deadline for applications is 5pm on Friday 30th March and winners will be notified by Friday 20th April.

The awards will be presented at CLN Congress on April 25, at the Queens Hotel in Leeds.

If you have not yet secured your place for the CLN Congress please book your place now as numbers are limited.

Click to watch video interviews with last year's winners - Cathryn James, Kiran Patel and Frances Cole - online.

We look forward to receiving your applications and seeing you at the CLN Congress.

Yvonne Coghill writes about the NHS Breaking Through programme and the importance of leadership

2012-02-14T03:59:00.000-08:00

Yvonne Coghill OBE is currently the National Programme Lead for the NHS Breaking Through. The programme is designed to empower and enable Black and Minority Ethnic colleagues to reach the most senior positions in the NHS. Yvonne has championed the CLN REAL Network as it has evolved, enabling and supporting the first cohorts of Eminent and Aspiring Leaders to commence their leadership development activities. Here Yvonne shares her personal blog ……

My team consists of seven people: three regional coordinators, three administrators and me. I am incredibly proud of the team and everything we have achieved together. They are amazing people and each of them brings something unique, something special to the team. Breaking Through would not be Breaking Through without them. We have been a team for just under a year but I believe we are a tight and cohesive group. Teams that are high energy are so important. Without a driven and resilient team that’s moving in the same direction it would take so much longer to hit objectives or to have any impact at all. The new NHS needs to have highly productive teams that can deliver successfully on a very difficult agenda.

So what makes a great team? I believe it’s several things (and this is just my view).

Everyone understanding the direction of travel and sharing the vision – but more than that, actually wanting to go in that direction and believing it’s the right way to go.
Having difference in the team. Every member of my team brings something uniquely different to the party and it is that diversity that makes a difference.
The ability to work hard and go over and beyond the call of duty. There isn’t a single member of the team who won’t go the extra mile.
Genuinely caring for each other and the team itself.
Flexibility, tolerance, openness and honesty.
And of course good, high quality, confident leadership.

I’m sure you’ll agree that what I’ve described is the crème de la crème of teams. Let’s be honest most people are not lucky enough to work in teams like that, at least not all the time. I have worked in and led many teams in the NHS and can attest to the fact that lots of energy goes into trying to make teams function as a unit; sometimes the poor manager/leader has to deal with dissent, disagreements, dissatisfaction and disobedience or all of these at the same time. It is hard work moulding and motivating a team to be successful, sometimes the skills it takes to do this go unrecognised or unappreciated.

So you can imagine how grateful and thankful I am that I have such a high quality productive team. The interesting thing with a team that is so cohesive is what happens when a new member joins. If the new member assimilates and becomes part of the team quickly, understanding the culture, the do’s and the don’ts, what’s acceptable and what’s not, then all is well with the world and productivity remains high. However, if the new member does not fit and does not want to integrate, or worse than that the team does not want to welcome the new member in, then the dynamic can be very different.

On reflection, this is where the quality of a good leader needs to come to the fore. It is incumbent on them to work out how to help the newcomer become a fully functioning and integral part of the team. In my experience this is easier said than done but done it must be. The sum of the parts is greater and stronger than the individual units, therefore enabling the team to continue delivering whilst ‘storming and norming’ is the leader’s priority.

In the coming months, many of us will be joining new teams or have new members joining our teams. Let’s remember what it’s like to be a new member of a team and help to support the individual to settle, in the hope that if we join a new team, colleagues in that team will make the effort to support us to fit in and become the best we can be.

To follow Yvonne's blog, visit http://nhsbreakingthrough.wordpress.com/

Identifying and developing future CCIOs: March 29, London

2012-02-13T03:15:00.001-08:00

Identifying and developing future Chief Clinical Information Officers (CCIOs)Cerner Collaboration Centre, Paddington, London
March 29: 10.30am - 1.30pm

Speakers:
Phil Kozcan - CCIO for UCL Partners
Jon Hoeksma - Editor of E Health Insider
Dr Andrew Coley - GP, NHS North Senior Medical Advisor and CLN Lead

This free, interactive event is being jointly delivered by E Health Insider and the CLN, focussing on developing future Chief Clinical Information Officers and identifying the skills and professional development they require. It will provide an opportunity to hear from one of the first NHS CCIO trailblazers, workshops and the opportunity to network

The event is the first of E Health Insider's new CCIO Network, a professional network dedicated to promoting local NHS clinical information leaders through a programme of meetings, events and online resources.

It builds on the momentum of E Health Insider's national CCIO campaign, endorsed by the Secretary of State and a wide range of Royal Colleges and professional bodies, which has already led to initial Chief Clinical Information Officer appointments being made.

Book your free place now online. We are limited to 50 delegates, so please book your place as soon as possible to avoid disappointment!

About the event

The event, which will feature interactive workshops, will focus on three themes:

•What makes a great CCIO?
•Skills sets
•Professional development

Who should come?

All clinicians interested in using information and informatics to improve quality of care, and who want to learn more about the role of CCIO and how they can be identified and developed within their individual organisations.

For more information, contact Natalie Hudson at info@cln.uk.net

Booking now open for the CLN Congress!

2012-02-08T05:06:00.000-08:00

Booking is now open for this year's CLN Congress, which will be held on April 25 at the Queens Hotel in Leeds. This is the third Congress held by the CLN, and this year's event is being held in partnership with NHS North of England.

The purpose of this year’s Congress, titled “Leadership for Provision”, is to enable some of the country’s most influential clinical improvement champions to participate and engage in an active learning and networking experience. We recognise the need for clinicians in commissioning to facilitate the engagement of their colleagues in provision and to play a lead role in the newly developing NHS, and we hope to make use of the CLN philosophy to help this occur

This year’s Congress will include key contributions from a wide range of leading healthcare practitioners, including Professor Steve Field, Chair of the NHS Future Forum, and further speakers will be confirmed shortly.

The event will run from 9am until 4.30pm. Click to book your place.

The conference will be fully interactive, with sessions and seminars designed to enable you to participate in an active learning and networking experience. The day will be grouped into four themes:

Information and intelligence

Leadership skills for provision

Structures and the changing NHS

Patient revolution

Workshop bookings will open later this month and further speaker details will be confirmed shortly.

Entry is free for CLN members. If you are a clinician and have not yet joined the CLN, please visit http://members.cln.nhs.uk to register. Membership of the CLN is free.

CLN Congress - Leadership for Provision: April 25, Leeds

2012-01-31T04:47:00.000-08:00

CLN Congress 2012: Leadership for Provision

We have now confirmed the date for this year's CLN Annual Congress, due to be held on April 25 at the Queen’s Hotel in Leeds. This is the third Congress held by the CLN, and this year’s event is being held in partnership with the North cluster.

The Congress, which provides networking for the most influential front line clinical service champions across the NHS, will include key contributions from a wide range of leading healthcare practitioners. The event will run from 9am until 4.30pm.

The conference will be fully interactive, with sessions and seminars designed to enable you to participate in an active learning and networking experience. The day will be grouped into four themes:

• Information and intelligence
• Leadership skills for provision
• Structures and the changing NHS
• Patient revolution

Please hold the date in your diary – and full details of how to book your place will be issued later this week.

Entry is free for CLN and National Clinical Commissioning Network (NCCN) members. If you are a clinician and have not yet joined the CLN, please visit http://members.cln.nhs.uk to register. Membership of the CLN is free.

Launch of the CLN REAL Eminent Leaders programme

2012-01-12T02:32:00.000-08:00

We’re very pleased to announce the launch of the CLN REAL Eminent Leaders programme, aimed at developing those black and minority ethnic clinicians who are in established senior clinical/management positions and who have the desire and capability to develop into regional/national scale roles.

The first event of the programme will take place on January 24, 2012 at the Friends Meeting House in London. i2i, Health Creation and Mission Excellence will all be involved in delivery of the programme, which runs until September, and you can find out more at http://clnreal.wordpress.com/eminent-leaders/

In order to take full advantage of the programme that we have to offer, could all Eminent Leader particpants now complete the online survey and the psychometric test at www.completeava.com

For more information about the programme, please contact Pam Bainbridge at info@cln.uk.net

CLN Award winner Kiran Patel updates us on his telemedicine project!

2012-01-03T01:21:00.000-08:00

Kiran Patel, Consultant Cardiologist and Clinical QIPP Lead at Sandwell and West Birmingham NHS Trust, won a £3,000 CLN-AQuA award this year for his telemedicine project to introduce remote monitoring of pacemakers for patients with long-term heart conditions. Here, he gives us an update on the project and how it is progressing…

I won the CLN award for my project to introduce remote monitoring (RM) of cardiac implantable electronic devices (CIEDs),which is a process whereby patients substitute outpatient review for safe, remote monitoring of their devices at home. Remote monitoring means that we can pre-set alerts, which ensures changes in either the device or the patient’s condition are notified to the specialist team much earlier than usual. As a result, RM is not only more efficient and convenient for patients, but is able to deliver safer and better quality patient care.In the climate of QIPP, I believe this is a key example of how innovation can improve quality and save cost simultaneously.

RM often avoids the need for patients to attend conventional cardiology clinics and also enables more frequent surveillance of their pacemaker, enabling us to detect any problems at an early stage and avoid emergency hospital admissions. For example, as a result of the RM we can now detect and treat atrial fibrillation much earlier, helping to reduce the risk of stroke. For clinicians and the NHS, we can now dedicate more time to patients who need quality face-to-face attention and there has also been significant cost saving, by freeing up workforce time. We have recently held four patient groups to gain feedback on the project, and so far we have had really positive comments about how pleased they are to be able to be monitored from home, and to be able to communicate with the cardiac team as and when a problem arises.

The cultural change to remote monitoring also promotes a more widespread move to managing patients NOT devices alone. At our Trust, I have led implementation of remote monitoring for patients with heart failure, a long term condition which is a significant consumer of resource, and for patients with implantable defibrillators, since December 2010. Now all pacemaker patients are recruited to remote monitoring and at over 90%, the uptake by patients demonstrates its popularity.

The change in culture and behaviour for staff has also been significant. To remove face to face follow up and articulate the new telemedicine scheme required significant clinical engagement. For patients, we used support groups, expert patients and industry partners to demonstrate the quality improvement potential of RM. Clinical engagement is key to implementation but equally, managers are key to operationalising a shift from conventional OPA activity to RM.

I have now started to use the bursary to enable this innovation to be spread across the West Midlands, by supporting the practical implementation of my strategy and developing monitoring systems. I am currently leading on the use of RM across the SHA region and all providers in the area are hoping to have implemented it by April 2012

In terms of the national picture, there are only a handful of providers outside of the West Midlands implementing remote monitoring, despite prioritisation by the DH Innovation and technology Adoption Programme, and so I have also recently been asked to draft a framework for NICE making remote monitoring a suitable strategy for QIPP nationally in terms of innovation and outpatient reduction.

If you would like to contact me to find out more, please contact kiran.patel4@nhs.net

Innovate or Bust?

2011-12-21T03:17:00.000-08:00

Today's blog is from Professor Rajan Madhok, Chair of Greater Manchester HIEC and the new CLN REAL Initiative

The much awaited Innovation Review has just been published. Regardless of whether you are a cynic - and see this as another example of increasing privatisation of the NHS - or an enthusiast- and are stimulated by the goal to touch 3 million lives through assistive technologies for example - there is plenty in it for everyone

It is a must read. Stopping there, however, is not an option, we have to move to must-do; unless we innovate the NHS will go bust. Easier said than done though, as past experience shows.

‘Letting thousands of flowers’ bloom policy has failed to deliver large scale changes. The Health Action Zones followed by the Modernisation Agency and more recently the National Institute for Innovation and Improvement have all tried over the last decade, and done some sterling work, but “Doing more with less and faster” and “spreading and sustaining innovation” remains a dream in the NHS. The innovation Review has therefore come up with some very ambitious goals, and has plans to ensure better data, align incentives and undertake strong performance management to ensure it succeeds.

Having been around for a long time in the NHS, although I welcome this review I am also wary, and feel that unless we do something different this attempt will also go the way of its predecessors. Speaker after speaker, and all eminent ones, at the recently held NorthWest Health Innovation and Education Clusters (HIEC) conference (www.hiecsnorthwest.org.uk) confirmed the importance of Innovation in health care given the financial challenges facing the NHS. However, whilst being motivated and feeling more confident, it was not clear to participants how to drive innovation on the necessary industrial scale. Most case studies still showed important but marginal changes.

It seems to me that the key issue here is that of strong clinical engagement and leadership, without this progress will remain slow. In this regard I believe that the CLN is ideally placed to drive the agenda forward. Its members are amongst the most progressive and committed clinicians in the NHS and they have already shown improvements in many areas. Creating a more structured and managed approach at the CLN will speed up the process- there is nothing to lose and everything to gain by promoting the safest and most efficient practices through adoption of proven innovation. After all, how can we, as clinicians, justify the existing variations? How can we continue to condone limited uptake of proven innovation to reduce waste and prevent harm?

If we do not take the lead , then we will be pushed into it. The message was reinforced very clearly by an indignant (lay) participant at the above conference who said that she was going to beat down doors and demand answers to why we were failing to do so. We owe it to her, and thousands (millions?) more like her, and indeed ourselves, to take charge. Carpe Diem.

What impact do values have on clinical leadership in the NHS?

2011-12-12T03:22:00.000-08:00

CLN London lead Daghni Rajasingam presents at this year's CLN Congress

The last few issues of the Health Service Journal have had leadership articles on resilience, the cold economic climate and the need for different styles of leading. The article from the 17^th November issue by Jeanne Hardacre and Jane Keep calls for a change in the leadership styles from ‘times of plenty ‘to new approaches. They ask ‘How can we remain steady and consistent however rocky things get?’ Some of the approaches discussed include ‘think options, not solutions, embrace ambiguity, avoid feeling overwhelmed and learn to value not knowing’.

A subsequent article by John drew and Helen Bevan on the 1^st December urges managers to build a culture of mutual ownership and trust rather than leading from the front. The authors comment of the analysis of the NHS Top Leaders programme demonstrating that the predominant senior leadership style has been one of ‘pace setting’. In response to this, the authors say ‘ As winter draws in, this leadership style is likely to be less effective in a world where success depends on collaboration.’ They go on to suggest that in the current context leaders need to develop a commitment-based strategy, based on ownership, meaning, mutual trust and understanding.

As a practising clinician with an interest in clinical leadership, I am surprised that it has taken the present political and financial climate of the NHS for its senior leadership to realise that effective sustainable leadership of healthcare teams requires a myriad of skills, styles and approaches. Amidst the structural turbulence that we are experiencing and the pressures of the Nicholson challenge, we have rather critically forgotten about caring for our most valuable asset, the workforce.

Most of us joined the NHS with a strong level of personal commitment and core values around providing good care for patients. Throughout the last two decades we have lost sight of this fact and to some degree chastised the workforce for being inefficient, resisting change and not showing good leadership. Experience and the evidence shows us that a valued workforce will go that extra mile, without a ‘dictat’ from above, and that they will have developed an in-built resilience through this process. Developing ownership, mutual trust and understanding takes time, honesty and integrity and will not occur overnight despite the current environment.

As clinicians within the NHS we are the fabric of the system and we will remain so, through successive governments, ministers and health policy changes. Remaining true to our core values and having intellectual honesty in all that we do and advocate as professionals will stand us, and our patients, in good stead for the short, medium and long-term future of our NHS. The John Lewis Partnership and Marks and Spencer have a reputation for the longest periods of service from their employees. Valuing both their customers and staff alike is part of their recipe for success. Perhaps it is time within the NHS for us to take a page out of their book.

Do you have experience in system redesign for unscheduled care?

2011-12-08T02:23:00.000-08:00

The CLN Bank of Clinicians is looking for colleagues to undertake a strategic review of unscheduled care in the three London boroughs that make up Inner NW London Sub Cluster.

We are looking for leading clinicians who have successfully reshaped unscheduled care in other parts of the UK and could ideally draw on international experience as well.

It would also be useful to have experience of whole system redesign.

The expectation is that you would be required to attend up to three clinically focused workshops with local providers, commissioners and patients in January - March 2012 and perhaps spend up to two days reviewing and contributing to a recommendations / strategy document.

If you have an interest in taking part in this work please email info@cln.uk.net

Opportunity for work in Barnet, London: Dementia and stroke

2011-12-06T01:29:00.000-08:00

The CLN Bank of Clinicians is currently looking for clinicians with experience of care pathway redesign for dementia and stroke in the community setting, particularly if you are drawing on this experience from outside of London or outside of the UK.

The expectation is that, over a three to four month period, you would be required to attend up to three clinically focused workshops and spend up to two days reviewing and contributing to recommendations / reports. If you would like to register your interest please email info@cln.uk.net

Join the CLN Bank of Clinicians!

2011-12-05T02:20:00.000-08:00

The NHS Clinical Leaders Network (CLN) is delighted to announce the launch of an innovative new service, the CLN Bank of Clinicians, which links clinical staff to programme leaders requiring a clinical viewpoint to help deliver projects in the NHS or other health environments. Engagement may be on a short term or a continuous basis, and the type of work ranges from committee representation, testing of systems and strategic advice to programme and policy planning and operational delivery.

It is hoped that by providing a single point of access to clinical resource, projects can be delivered on time, on budget and to a standard which meets or exceeds the clinical need, more often.

Dr Raj Kumar, Chair of the CLN, says: “There is no doubt that the advice and knowledge provided by clinicians to projects within the NHS is essential. However for some time we have recognised that those leading these projects struggle to identify and engage with clinical individuals with the insight and expertise they require. The CLN Bank of Clinicians addresses this issue and will enable organisations to engage with the right clinical experts early and easily.”

The CLN has partnered with a leading NHS and wider public sector resourcing specialist, Sand Resources, to deliver the client-side service. Sand Resources has been supplying specialist interim staff to the NHS for over ten years, is available on numerous NHS national frameworks and is a Buying Solutions awarded supplier.

They are recognised experts in introducing individuals to clients, dealing with legal and contractual arrangements; ensuring terms are compliant with current legislation with swift and automated assignment authorisation and payment processing. Sand Resources has developed a bespoke solution to deliver a flexible, responsive service and which meets the unique requirements of the CLN. Sand Resources will be providing the CLN Bank of Clinicians service to clients through a mix of online tools and personal service, delivered by Adam Elliott, Health Service Development Manager and his team.

Linton Ward, MD at Sand Resources says, “We are delighted to be working with the NHS Clinical Leaders Network. This has been an innovative project and one we are looking forward to developing further in partnership with CLN. We have enjoyed creating something which will provide real value and benefit to the changing shape of NHS. We hope this will lead to improved engagement and ultimately more effective delivery of NHS projects.”

Interested clinicians wishing to find out more about the NHS Clinical Leaders Network and the CLN Bank of Clinicians service should email bank@cln.uk.net for details of how to join.

It is recommended that interested prospective clients should contact Adam Elliott at Sand Resources for additional information or to discuss their project requirements. Adam can be contacted on 01892 553207. All enquiries are treated in the strictest confidence.

Nurses needed immediately for Clinical Safety Officer work

2011-12-02T06:27:00.001-08:00

The NHS Clinical Leaders Network Bank Of Clinicians provides opportunities for NHS staff to undertake paid advisory and consulting work in different parts of the NHS, and in the private sector for organisations working with the NHS.

We are currently looking for skilled nurses to help fill Clinical Safety Officer roles for a large software house, on either a full or part-time basis. Please review the role below to see if it is of interest to you or to refer to a colleague who may be interested.

The main criteria for the roles are as follows:

• Qualified and Registered Nurse
• Completed Safer Implementation Network Training OR Human Factors and Risk Assessment
• Interest in clinical systems or hands-on experience
• Able to work 2-3 days a week either in Warrington or Banbury (must be in the week)

If you are interested, want further information about the job specification or have any questions, please contact:

Adam Elliott at the CLN Bank of Clinicians on either bank@cln.uk.net or 01892 553207.

CLN Bank of Clinicians

The CLN Bank of Clinicians links clinical staff to programme leaders requiring a clinical viewpoint to help deliver projects in the NHS or other health environments.

Engagement may be on a short term or a continuous basis, and the type of work ranges from committee representation, testing of systems and strategic advice to programme and policy planning and operational delivery. For more information visit http://www.cln.nhs.uk/boc/cln-bank-clinicians-coming-soon

Membership of the CLN Bank of Clinicians is free. If you are not currently a member of either the CLN or the Bank and are interested in the role, please contact Adam on the number above and he can help you with your application.

Please refer this role onto any colleagues that may be interested.

Getting to grips with e-Health

2011-11-28T04:48:00.000-08:00

Today's blog is written by David Sandbach, who worked in the NHS for 28 years in HR and as a Senior Manager in both Mental Health and Acute Hospital Services. David has a Diploma in Personnel Management and a Masters Degree in Health Service Management and Local Government. In 1993 David was appointed CEO of the Princess Royal Hospital NHS Trust Telford and he retired from the NHS in 2003.

This summer (2011)David wrote a primer on e-Health, plus a separate paper on the cost effectiveness of Telemedicine, he has also developed models of care which combine community based resources and telemedicine. He is currently writing a paper “The case for Citizen controlled Care records and Localised Care Information. Giving the Citizen Responsibility and control – a paradigm shift.”

In his latest paper he says of e-Health: “HMG understands this fact of life and want to exploit the change in our socio-technical behaviour patterns in order to reduce the size of or at least stabilise the tax burden in Society. At the same time HMG understands the need to increase the provision, choice and quality of public services especially direct care services provided by the NHS and Local Government.”

To long to reproduce in full here, you can read and download David's blog online.

David is currently involved in building a web based online local information exchange for people with long term conditions and the NHS / Social Services staff who help to keep them Living Life Their Way i.e. independently at home with their kith and kin. He calls this the wrap round knowledge exchange project. David is also building his own online medical records using UK law, a free medical record service and digitised notes from his GP and local Hospital.
If you are planning or developing services which will relay on modern e-Health technologies and social systems, you can contact David on ehealth21century@aol.com and he may be able to help you with your strategic planning and also your implementation pathway.

New self-assessment tool for clinical leadership

2011-11-24T02:13:00.000-08:00

Leadership is for everyone: take the leadership challenge with the new Self Assessment Tool
A Self Assessment Tool, linked to the Clinical Leadership Competency Framework (CLCF), is now available for anyone in health and care services who would like to review - quickly, easily and free of charge – their leadership skills.

The Self Assessment Tool can be downloaded here:

http://nhsleadershipframework.rightmanagement.co.uk/tracked/assets/x/50172

As well as being able to complete the tool themselves, individuals may wish to involve their line manager and/or peers to help them to identify areas for possible development. Having done this, the online Leadership Development Module provides guidance and information on how to develop your leadership capability: http://www.nhsleadershipframework.rightmanagement.co.uk/development-guide

The Self Assessment Tool is based on the to the CLCF, which is designed to ensure that all clinicians can have the leadership knowledge, skills and behaviours needed to improve health and care and sits at the heart of the Leadership Framework which was launched by the Secretary of State for Health on June 29^th.

The Leadership Framework incorporates the CLCF and the Medical Leadership Competency Framework (MLCF) which apply to clinicians and doctors (respectively) at all stages of their professional journey – from the time they enter formal training, become qualified as a practitioner and throughout their continuing professional development as experienced practitioners.

It has been developed with the input of all the professional bodies and has the support of the chief professions’ officers, the professions’ advisory boards, education bodies and the Department of Health.

The Self Assessment Tool has been developed as part of a range of online resources to accompany the Leadership Framework. To find out more and to access these tools visit:

http://nhsleadership.org/framework.asp

The Self Assessment Tool is an offline process, so results are private to the individual, and it shows where an individual’s leadership strengths and weaknesses lie. After completing the Tool, individuals can choose to generate an action plan to develop their skills – guidance is given at the end of the Self Assessment Tool, and access is available to a range of materials to support the development of leadership skills such as the free e-learning modules available through LeAD at http://www.e-lfh.org.uk/projects/lead/index.html, as well as the Leadership Development Module which signposts further development opportunities for each of the domains of the CLCF.

Professor Rajan Madhok discusses the future of clinical leadership in the NHS

2011-11-21T05:28:00.000-08:00

Professor Rajan Madhok, former Medical Director at NHS Manchester and leader of the CLN's new REAL Initiative for black and minority ethnic clinicians has written a paper discussing his observations from a long career in medical management, suggesting that doctors need to become more involved to ensure a sutainable NHS. The findings from his paper will hopefully provoke a debate about the nature and organisation of management in the NHS, including what role doctors could/should play.

Too long to reproduce here, you can read and/or download Dr Madhok's new paper online. Professor Madhok's observations on the NHS reforms have been published in the BMJ and can be seen on the following links:

KISS or Miss the chance to save the NHS

Time for a Plan C for the NHS?

Clinically integrated systems: the future of NHS reform in England?

The single organising principle?

Opportunity to work in Switzerland!

2011-11-18T02:12:00.000-08:00

The CLN Bank of Clinicians is currently seeking a clinician to work with a large, respected pharmaceutical company for a three month contract based in Switzerland.

The candidate will be responsible for all operational aspects of one or more clinical trials under the leadership of a Clinical Trial Head, and will also be request to support all scientific aspects of clinical trial and program level activities as assigned.

The successful candidate needs to have the following experience:

Between two and four years involvement in cross-functional, multicultural and international clinical trial teams, with demonstrated capabilities in leading specific trial related activities such as development, implementation and reporting.
Excellent communication, organisation and tracking skills.
Strong operational skills and demonstrated ability to meet timelines.
Knowledge of good clinical practice; thorough knowledge of clinical trial design and an understanding of the overall drug development process.
Knowledge of principles for trial budgeting.
Basic knowledge of a therapy area is preferable

If you are interested and want to find out more, please e-mail info@cln.uk.net with your name, telephone contact details and CV.

CLN Award winner Cathryn James updates us on her project!

2011-11-14T05:10:00.000-08:00

Cathryn received her CLN award from North West CLN Lead Andy Coley and Caroline Henderson, wife of late CLN founder Steve Henderson

CLN Award winner Cathryn James updates us on her project to improve telecare alarm services for patients using the Yorkshire Ambulance Service....

I have worked for the ambulance service for 29 years, in a variety of roles including training, management and operationally as a paramedic. My current role is a clinical pathways advisor developing a variety of care pathways to ensure that the most appropriate care is provided and that patients can remain at home wherever possible. I also work clinically for one day per week as an emergency care practitioner.

My project involves working with telecare organisations and health professionals that respond to patients, mainly elderly, that have pressed an alarm pendant for help after a fall or a medical problem. We want to ensure that the patient receives the most appropriate care and further follow up, especially after a fall.

Initial work has shown variability in how telecare organisations decide whether to call 999 after receiving a pendant press for a fall, many simply have no one else that can respond to a patient on the floor who states that they are uninjured, are well and simply can’t get up

I have been working with Sheffield City Wide Alarms and Leeds Care Ring to ensure appropriate responses to people who use pendant alarms to call for help. New clinical decision algorithms have been developed for use in the telecare monitoring centres to support safe decision making about whether an ambulance is required. A new option to access expert advice from YAS Clinical Advisors was added to the algorithms. Results from show a reduction in direct 999 calls from the monitoring centres, improved satisfaction in monitoring centre staff, and increased use of Clinical Advisors and Emergency Care Practitioners

We have identified that many services are not trained or equipped to handle and move people from the floor or to undertake basic first aid assessments and so readily default to the 999 service. The aims are to reduce the number of 999 calls from telecare services enabling ambulance crews to be more available to for life threatening emergencies providing emergency care faster to our patients. We are trying to increase the numbers of alternative, more appropriate and clinically safe responses to pendant alarm calls and increase the number of patients referred for further falls health assessments by working across the boundaries of health and social care.

We are surprised by the lack of work between agencies and the scale of the numbers of telecare organizations providing alarm responses. Also the variation in decision making processes when a person has fallen or is ill. We are pleased by the motivation everyone has had so far in the project but have identified difficulties in the consistent collection of audit data that is required to measure outcomes of the changes.

The telecare services association is very interested in the project and a workshop at their international conference is being held in November. So far I am enjoying working with new people in different agencies and being surprised at how little we know of how each others services works. There is a great willingness and motivation to improve things and the challenges are around changing current practice and ensuring that new procedures are robust and safe.

New CLN YouTube channel!

2011-11-03T04:55:00.000-07:00

We have now set up a new CLN YouTube channel featuring videos from our Annual Congress events in 2010 and 2011 and interviews with our award winners. There are also some video presentations from our local CLN events, featuring a range of speakers including Professor Aidan Halligan and Professor Michael West, speaking about the improtance of clinical leadership.

Discount for CLN members on Clinical Supervision Skills training

2011-10-26T02:57:00.000-07:00

Applied Clinical Supervision Skills training - discount for CLN members

Half Day Workshop, 9.00 - 12.30: December 8, London

Clinical supervision can often be sacrificed when staff get really busy. This is because previous traditional models of clinical supervision are heavily theory-based, with little thought given to how to incorporate it into a busy clinician's working day.

This new course, run by the Community Therapists Network, provides a practical approach to clinical supervision and recognises the difficulties that busy health staff can face.

To read more about what you will learn by attending this workshop and to book your place please go to: http://www.cvent.com/d/9cq77v

Prices start at £95 for members of the CLN. Members of the NHS Clinical Leaders Network can abook at this reduced price by quoting CLN95 when booking.

CLN supports E-Health Insider campaign for more clinical leadership in IT

2011-10-10T05:55:00.001-07:00

The NHS Clinical Leaders Network (CLN) is proud to support E-Health Insider's new national campaign, calling for every NHS provider organisation to consider appointing a chief clinical information officer to provide clinical leadership on IT projects.

E Health Insider believes that a step change in clinical leadership on IT and the use of information is essential to improve clinical and quality outcomes for patients, but the campaign is particularly timely because of the NHS reforms now underway.

Dr Raj Kumar, Chair of the CLN, says: “We believe that effective clinical leadership plays an absolutely vital role in improving patient outcomes, and therefore it is imperative that clinicians be placed right at the heart of IT improvement across the NHS. Given the current reforms in the NHS, now is the ideal time to invest in clinical leaders who have the skills and experience to lead an informatics agenda which will truly support and involve those clinicians seeking to deliver better care for their patients.”

For further information about the campaign, or to express your support as an individual, visit the EHI website at http://www.ehi.co.uk/campaign/ccio

The CLN will also be taking the CLN Bank of Clinicians stand to EHI Live, held on November 7 and 8 in Birmingham NEC. For further information visit the EHI website at http://www.ehi.co.uk/events/ehi-live/

CLN member looking to network

2011-10-03T02:52:00.000-07:00

CLN member Mary Green, who until recently worked for the NHS National Innovation Centre helping to develop new technologies and innovations for the NHS, has put out a call for members to get in touch if they would be interested in working with her in future.

She says:
"I shall be leaving the NHS on the 30 September 2011. After 23 years in both clinical and non clinical roles I have decided to take the leap and set myself up in business doing what I have been doing for the past five years. That is, working with the NHS, Industry and Academia to identify need for new technologies and innovations for the NHS. I have done this successfully working with the NHS National Innovation Centre (http://www.nic.nhs.uk/). My profile and recommendations can be seen on Linkedin.

Although I already have an enviable contacts book I would like to beef it up more and so have asked for permission to post this message. Essentially anyone who would be interested in contacting me to be placed in my Experts on Hand contacts folder, then please either respond to this message or contact me directly at marygreen3@btinternet.com. This way I can better match experts to ideas. I do hope you will consider becoming a contact.

Kind regards and many thanks in advance.

Mary Green"

Anyone interested in find out more, can either contact Mary directly on marygreen3@btinternet.com or contact her via the CLN at info@cln.uk.net

CLN session at the Healthcare Efficiency through Technology Expo: October 4

2011-09-29T07:14:00.000-07:00

CLN member Dr Shahid Ali from Yorkshire and Humber will be leading a session on commissioning intelligence at the Healthcare Efficiency through Technology (HETT) Expo at Olympia in London on October 4, from 11.35am until 12.35pm in Theatre 3. The conference is free to attend - click to register for a place.

The CLN Bank of Clinicians stand will also be exhibiting at stand 92 - do come along to see us and find out more about how you can get involved with the Bank. The CLN Bank of Clinicians links clinical staff to programme leaders requiring a clinical viewpoint to help deliver projects in the NHS or other health environments. Engagement may be on a short term or a continuous basis, and the type of work ranges from committee representation, testing of systems and strategic advice to programme planning and policy and operational delivery.

Dr Ali's seminar, entitled "Commissioning Intelligence: Better Information, Better Choices and Better Outcomes", will address the crucial question of how emerging Clinical Commissioning Groups (CCGs) can commission services effectively and what information requirements will be needed to discharge the required functions and responsibilities.

There will be a discussion about ‘where are we now’ and how do we move to the ‘future state, by understanding what is required at the ‘frontline’ and how this can be translated into systems and processes which enable safe, strategic commissioning to be performed for populations within CCGs, to improve quality of care and outcomes for patients.

The results showing ‘core values’ and ‘core requirements’ following an iterative process with widespread discussion and feedback from clinicians, managers and a range of stakeholders will be described and further feedback encouraged from the audience.

You can read more about Dr Ali's background on the HETT website.

Right to Provide - we want your views!

2011-09-13T02:13:00.000-07:00

Announced in March 2011, the Department of Health's Right to Provide programme builds on the government’s commitment to give public sector workers new rights to provide services through staff-led enterprises. NHS and social care staff can request the opportunity to manage the services or care pathways they currently deliver with the greater freedom and independence that comes from setting up their own organisation. Anyone interested in expressing an interest must do so by December 31, 2011.

We are now interested in hearing your views on the scheme and in finding out what extra information you need. We would like to ask you to complete this short survey, which should only take a few minutes, to tell us more about how both the CLN and the Department of Health might be able to support you further with Right to Provide. Click to complete the survey. The survey closes at midnight on Friday September 16.
For further information about the Right to Provide scheme, and how to get involved, visit the Department of Health website.

Part-time position for two Clinical Safety Officers - CLN Bank of Clinicians opportunity!

2011-09-05T07:44:00.000-07:00

Do you have good problem solving and analytical skills? Do you have a strong knowledge of clinical safety risk management techniques? The CLN Bank of Clinicians is currently seeking two Clinical Safety Officers to undertake a fixed term contract. The terms and conditions are negotiable but applicants must be educated to degree level and be clinically trained/registered to practice.

The successful candidates will provide clinical consultancy on IT software and be familiar with testing systems and clinical risk assessments. If you would like a copy of the role profile or further information regarding the remuneration for this assignment please contact info@cln.uk.net

If you would like to speak to a colleague regarding this chance to participate please forward a contact telephone number.

Commissioning Intelligence - Your help required!

2011-08-25T02:10:00.000-07:00

Dear colleagues,

My name is Shahid Ali and I have been asked by Ailsa Claire, Director of Commissioning Development, NHS Yorkshire and Humber, to provide clinical leadership to the intelligence for commissioners programme. Further details about the programme can be found in a document entitled: Commissioning Intelligence: Better Information, Better Choices and Better Outcomes by contacting info@cln.uk.net .

Some of you may have seen an earlier version of this document and provided comments before. I am asking for your help in refining the contents of the document further in order to truly reflect the intelligence needs as expressed by clinical colleagues.

The purpose of this document is to:

(a) Discuss widely with Clinical Commissioning Group (CCG) leads and other stakeholders to understand the intelligence and information needs that will underpin the functions of CCGs to ensure that future commissioning decisions result in safe, effective, high quality, integrated care and to enable patient/carer empowerment to exercise choice and control about their care

(b) Develop a high level picture of how those intelligence needs can best be met, recognising that some needs will be aspirational and that there will be local variations in terms of the needs themselves and the starting positions of local health communities in relation to reducing health inequalities and improving patient/carer experience

(c) Help the NHS Commissioning Board (NHSCB) to understand what can be delivered with the existing flows of information, IT systems and architecture and what will need new or amended solutions. This will be informed by examples of good practice which have demonstrable benefits to the new commissioning system

(d) Inform the detailed analysis that will provide the level of rigour and traceability necessary to ensure that all requirements and candidate solutions are well defined and appropriately linked to an authoritative source. This will help to ensure that the right information is available to support decision-making to deliver improved health outcomes.

Purpose of the consultation

The purpose of this document is not to recommend or mandate particular local solutions; however, the project will help to share the work being done at a local level so that requirements are identified as efficiently and comprehensively as possible. It will also identify candidate national solutions for those cases where common requirements indicate that economies of scale can be realised. A roadmap will be developed for national solutions that outlines when requirements will become business critical and when tactical and strategic solutions should be in place.

This document has been developed through an iterative process and early engagement. The first phase of engagement with clinical leaders, DHID, pathfinder workshops, ‘Build and Confirm’ DH events and local clinical leads has yielded some important principles and core requirements which clinicians believe would enable effective commissioning.

We are now at a stage to make further refinements. I would be grateful if you could have a look through the document, share with other colleagues and provide feedback considering the following questions:

(a) Are the core principles and requirements appropriate and are there any key omissions?

(b) Please indicate any areas of concern that have been identified by you and your colleagues

(c) Please indicate any changes you would like to make. We would also like to identify colleagues who would be willing to participate in face to face sessions (workshops and interviews) over the summer so that we can obtain a detailed analysis of the core intelligence requirements identified. Please indicate if you or your colleagues would be willing to participate in this process.

Please send all responses to the IfC mailbox cfh.intelligenceforcommissioners@nhs.net by the end of September 2011. I would like to thank you in advance for participating in this important phase of the engagement process.

Kind Regards, Dr Shahid Ali GP & National Clinical Lead Intelligence for Commissioners Programme

Photos and videos from CLN Congress!

2011-08-02T07:45:00.000-07:00

We have now uploaded a selection of photographs and a video from the 2011 Congress.

To view these, visit the CLN website at http://www.cln.nhs.uk/congress/2011

Thanks again to everyone who came to Congress, look forward to seeing you next year!

Impossible to inevitable: the catalyst for positive change!

2011-07-08T04:21:00.000-07:00

Today Michael Finnigan, CEO of i2i, talks about his workshop at next week's CLN Annual Congress, due to be held at the QEII Conference Centre in Westminster, London. For details on how to register for a free place, visit the Congress website.

Next week I will be in London to run a breakout session at the 2011 NHS Clinical Leaders Network Congress. This is an event I am particularly going to enjoy taking part in.

Our business, i2i, works with individuals and organisations, helping them turn what they currently believe to be impossible into being inevitable; in other words we help them make a vital shift in attitude to reframe the goal, to help them understand that impossible goals are often only impossible in our minds.

Professor Aidan Halligan once said that to achieve great things ‘we have to be inspired to be interested’ and we at i2i have spent the last 19 years doing exactly that; inspiring people to be interested enough to achieve something great.

During that time we have helped some people who are maybe not so famous, just regular people like you striving to achieve something incredible, and some pretty famous people and teams who have achieved amazing things too, most against the odds.

We’re best known for helping sportsmen and sports teams, less than 10% of our workload, but the part that tends to grab some attention and fire the imagination. Only recently we completed a project with the Indian Cricket team which began with the appointment of one of our closest friends, Gary Kirsten, to the role of Head Coach and culminated in the winning of the Cricket World Cup just a few months ago.

Further, golfer Darren Clarke won his first event in over three years on the European Tour in his first outing since renewing a partnership with i2i first formed in 1999.

In our breakout session we will be sharing the secrets of individual and team leadership honed in such environments in terms of their relevance to influential front line service delivery by focusing on two models we have used successfully in elite sport.

What we promise you is two hours of insight, enjoyment, and practical exercises you can deploy back in your workplace.

So, will you be there? We hope so. We have a lot to share with you in the short time we have available, so we look forward to welcoming you to our i2i Impossible To Inevitable breakout session on July 14th.

Last chance to apply for CLN award!

2011-07-01T07:28:00.000-07:00

The CLN-AQuA Henderson Quality Award

This is just a reminder that the deadline to apply for this year's annual CLN award is Monday July 4 at 5pm.

Each year at our CLN Congress we present an award to recognise the work of clinicians who have led successful projects that have led to both tangible clinical improvements and made a real difference to patients’ lives. This year we pay tribute to our late colleague Dr Steve Henderson, Medical Director of AQuA, who was one of the founder members of the CLN and was a committed and passionate clinical leader both in the North West and nationally. The CLN-AQuA Henderson Quality award is presented in honour of Steve and will acknowledge achievement in innovative projects and support the growth of service improvements across the NHS.

We are now giving you the opportunity to win one of the CLN-AQuA Henderson Quality awards. In particular, we are looking for members who can demonstrate elements of quality in their projects and how these have led to greater productivity within their service area. Applications for the awards are online - please click to apply.

The successful winner will receive a £5000 bursary to develop and spread their innovation further, and will also have additional support from David Fillingham, AQuA Chief Executive to progress their initiative. Two runners up will also receive a bursary prize.

The awards will be presented at CLN Congress on 14th July 2011. If you have not yet secured your place for the CLN Congress please book your place now as places are being reserved quickly and numbers are limited.

If you require any further information please contact the event organisers, on 01772 767749 or email cln2011@glasgows.co.uk

We look forward to receiving your applications and seeing you at the CLN Congress.

Apply now for a chance to win a £5,000 bursary

2011-06-14T06:38:00.000-07:00

The CLN-AQuA Henderson Quality Award

Each year at our CLN Congress we present an award to recognise the work of clinicians who have led successful projects that have led to both tangible clinical improvements and made a real difference to patients’ lives. This year we pay tribute to our late colleague Dr Steve Henderson, Medical Director of AQuA, who was one of the founder members of the CLN and was a committed and passionate clinical leader both in the North West and nationally. The CLN-AQuA Henderson Quality award is presented in honour of Steve and will acknowledge achievement in innovative projects and support the growth of service improvements across the NHS.

We are now giving you the opportunity to win one of the CLN-AQuA Henderson Quality awards. In particular, we are looking for members who can demonstrate elements of quality in their projects and how these have led to greater productivity within their service area. Applications for the awards are online - please click to apply.

The awards will be presented at CLN Congress on 14th July 2011. If you have not yet secured your place for the CLN Congress please book your place now as places are being reserved quickly and numbers are limited.

Latest speakers and workshops confirmed for Congress!

2011-06-06T03:11:00.000-07:00

We have had an enormously positive response for this year's CLN Congress since we opened the booking last week - thanks to everyone who has booked a place so far!

If you've not yet had chance to book a place, visit our CLN Congress website and book now. It takes just a couple of minutes to register and remember - entry is free for all CLN and National Clinical Commissioning Network members.

Question Time panel speakers confirmed so far include Steve Field, Chair of the NHS Future Forum (currently advising the Government on NHS reform) and the National Inclusion Health Board. Steve will be chairing the panel. Also confirmed are GP Charles Alessi, Senior Partner of the Churchill Practice in Kingston-upon-Thames, and Charles Gutteridge, National Clinical Director for Informatics. Read more about the Question Time speakers.

Workshops, which will run from 11am-1pm and 2pm-4pm, so far include:

• How to commission services in a care pathway by experienced provider and commissioning GPs
• Practical experience of participating in a challenged Health and Wellbeing Board
• Working with information that represents the patient experience
• How to motivate your service teams (from the motivational coach of the England and Indian cricket teams)
• Personal leadership and engagement skills development sessions
• Reshaping commissioning to address clinical hotspots

Do keep checking the Workshops section of our CLN Congress website for new updates. We will be placing a booking section on this page in the next week or so.

Don't forget - you can also follow the CLN Twitter feed for all the latest updates!

CLN Bank of Clinicians coming soon!

2011-06-03T07:17:00.000-07:00

The final stage of implementing the CLN Bank of Clinicians is underway and we will be going live with the service in the next couple of weeks. We will keep you updated through the CLN blog and through e-mail updates.

Thanks to everyone who has shown an interest in the service so far - we have received an enormously positive response. We would now like you to prepare for the new service by:

Logging into the CLN Members’ Area and resetting your password if you have forgotten what this is. This means that you will be able to log on and complete your Bank of Clinicians application as soon as the system goes live.
Preparing a short 200 word professional pen profile
Updating your CV ready to be available for review and matching to assignment briefs

About the CLN Bank of Clinicians

The CLN Bank of Clinicians links clinical staff to programme leaders requiring a clinical viewpoint to help deliver projects in the NHS or other health environments.

Engagement may be on a short term or a continuous basis, and the type of work ranges from committee representation, testing of systems and strategic advice to programme planning and policy and operational delivery.

If you are a clinician and have any queries, please contact info@cln.uk.net All enquiries are treated in the strictest confidence. If you are a client and wish to register your interest in using the Bank, please contact Adam Elliott on bank@sand-uk.com or 01892 703607

The language of leadership

2011-05-27T06:06:00.000-07:00

Today our guest blogger Rhian Last, from West Midlands SHA, joins us to talk about the language of leadership...

"There is a language to leadership and an art to telling a good story. How is this relevant to clinical leaders? Have a look at the useful leadership resources on the Grassroots Fund website and start on your own narrative journey.

What can we learn from narrative? Please share your stories and thoughts here on this blog, and on the CLN's NHS Networks and Linked In groups. All contributions, ideas and discussions, throug will be valued. Why not read my article, The Narrative of Gift, to help get the ball rolling?"

Follow Rhian on Twitter

Book your place at CLN Congress - July 14!

2011-05-25T09:28:00.000-07:00

CLN Congress 2011: Clinical Leadership for Commissioning

Registration is now open for this year’s CLN Annual Congress, held on July 14 at the QEII Conference Centre in Westminster, London. This is the second Congress held by the CLN, and this year’s event is being held in partnership with the National Clinical Commissioning Network (NCCN) and NHS London. Book your place now!

The Congress, which provides networking for the most influential front line clinical service champions across the NHS, will include key contributions from David Nicholson, NHS Chief Executive and ministerial staff. There will also be contributions from the NHS Management Board and a wide range of leading healthcare practitioners. The event will run from 9am until 4.30pm.

We expect the conference to be fully interactive, with sessions and seminars designed to enable you to participate in an active learning and networking experience. The day will be grouped into four themes:

Skills, competencies and capabilities for commissioning
Clinicians’ roles and responsibilities and the context of managing commissioning
Commissioning clinical pathway hotspots
Information for best results

Entry is free for CLN members and National Clinical Commissioning Network members. If you are a clinician and have not yet joined the CLN, please visit http://members.cln.nhs.uk/ to register. Membership of the CLN is free.

Book your place and read more information about the event.

CLN Bank of Clinicians due to be launched soon!

2011-05-18T05:38:00.000-07:00

The NHS Clinical Leaders Network (CLN) is delighted to announce the forthcoming launch of an innovative new service, the CLN Bank of Clinicians, which links clinical staff to programme leaders requiring a clinical viewpoint to help deliver projects in the NHS or other health environments.

It is hoped that by providing a single point of access to clinical resource, projects can be delivered on time, on budget and to a standard which meets or exceeds the clinical need, more often.

The CLN has partnered with a leading NHS and wider public sector resourcing specialist, Sand Resources, to deliver the client-side of the Bank. Sand Resources has been supplying specialist interim staff to the NHS for over ten years, is available on numerous NHS national frameworks and is a Buying Solutions awarded supplier.

Linton Ward, MD at Sand Resources says “We are delighted to be working with the NHS Clinical Leaders Network. This has been an innovative project and one we are looking forward to developing further. We have enjoyed creating something which we hope will lead to improved engagement and ultimately more effective delivery of NHS projects.”

The online application process for CLN Bank of Clinicians will be live on the CLN website by the end of May. If you are a clinician and want to pre-register your interest in joining the Bank, please e-mail info@cln.uk.net with your name, profession and organisation details.

If you are a client, and wish to register your interest in using the Bank, please contact Adam Elliott on 01892 703607 or e-mail bank@sand-uk.com All enquiries are treated in the strictest confidence.

Welcome to the CLN blog!

2011-05-05T09:01:00.000-07:00

Hello everyone and welcome to the new NHS Clinical Leaders Network blog. We are going to post regular news items from the network every week, including case studies of our members, useful videos and podcasts, interviews with senior healthcare figures and other items we hope you find useful.

If you are a clinician and not yet a member of the CLN, why not visit our website at http://www.cln.nhs.uk/ and read more about benefits for members? The network, which has around 3,500 members, is free to join. Some of the key benefits are that the network can support you to:

- influence the design of policy implementation, and local service planning
- have access to a wide network of senior colleagues
- increase your leadership capabilities and prepare for your next clinical leadership position in the NHS
- share knowledge, innovation and achievements

If you would like to join the network, simply complete our online application form and we will contact you as soon as possible with further details.